VIP Card

If you’re a local business who wants to drive repeat purchases from your best customers, this loyalty rewards program is the strategy for you.

We cannot emphasize how important Customer Retention is. For one thing, studies show that it has a much better ROI rate than trying to acquire new customers.

Did you know that…

  • Acquiring a new customer is 7x more expensive than retaining an existing one.

  • Compared to new customers, existing customers are 50% more likely to try a new product and spend 31% more on average.

  • Retention has 2-4 times more impact on your growth than acquisition does.

  • A 5% increase in customer retention can increase profitability by 75%.

This makes sense when you think about it. After all, your customers already know, like, and trust you. They demonstrated that when they laid down their hard-earned money to purchase your product or service in the past.

And if you want to grow your business profits, you’d do well to take great care of these people and give them a great reason to keep coming back to you—again, and again, and again.

Turns out that Messenger Marketing with AhaChat is a fantastic way to do just that.

Step 1. Create VIP Card at Growth menu

Step 2. Create information in VIP Card

You can display any attributes on your card such as full_name, gender, avatar, etc. You also change size of card, font color, position, etc.

Step 3. Setup layout and color information on VIP Card

You could insert attributes on VIP Card, e.g. {{full_name}}, increase or decrease font size, align left/right/center according to horizontal (x axis) or vertical (y axis). In the example above we have a VIP Card size of 600x360 so the width will be 600px and the vertical is 360px. If you want to center horizontally then you will adjust y = 300 and choose center alignment.

Step 4. Create a Flow with VIP Card

At Bot Messages, select Add VIP Card

After giving a VIP Card, you can create a registration link to the Course to collect quality leads.

Step 5. Testing

And that’s all there is to it. It takes a little time to set up, but it’s certainly worth it in the end because you’ll have an easy-to-use rewards program that requires no printed-out cards, coupons, or certificates.

Your customers will love it!